We sell high-quality **firewood**, **wood pellets**, and **wood briquettes**, suitable for fireplaces, stoves, and heating systems.

Yes, we deliver in **all of Belgium**, regardless of the region or postal code.

Yes, delivery is **100% free**, with no additional costs or minimum order amount.

Delivery usually takes place within **3 to 5 business days**.

Yes, once your order is shipped, you will receive a notification with delivery tracking information.

You can pay securely via **bank transfer** or other payment methods offered by our webshop.

It is recommended, but not always required. You can also leave secure delivery instructions (e.g., next to the garage).

The driver will contact you, or your order will be rescheduled for a different time.

Orders are delivered on **pallets**, directly to your driveway or front door, depending on accessibility.

Yes, as long as your order has **not yet been shipped**. Please contact us as soon as possible.

Contact us within **24 hours** with photos of the damage. We will resolve the issue immediately.

Returns are possible according to our **return policy**, except for opened or damaged products.

Yes, our pellets and briquettes meet **strict quality standards** for optimal combustion.